We have a dedicated nurse line to request prescription refills. We check this line during the hours of 8 am and 5 pm Monday - Friday. Please allow 48 business hours for your request to be processed. If you do not hear from us in that time frame or if you have any questions regarding your prescription, please contact us. Prescription refills are NOT done after 5 pm, on the weekends or on holidays.
Prescription Refill Request
If you leave a message, please be sure to include:
- Your name
- Your child's name and date of birth
- Your phone number
- Name and strength of the medication
- Pharmacy number where you would like the medication phoned in.
Failure to provide this information may result in a delay of the prescription being refilled. Please be aware that regular medical supervision is required to refill prescriptions; therefore, you may be asked to make an appointment for your child to be examined and to review your child's treatment plan. Prescriptions for controlled substances (i.e., ADHD medications) require a every 3 month medical evaluation - NO EXCEPTIONS. Please note that prescriptions for controlled substances must be picked up by the parent, guardian or their authorized representative and a valid photo ID must be shown.